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I normally email out audio files and sheet music PDFs within a few days or a week of receiving your online order.
Please contact me after 10 days if you have not received your order.
If you have ordered sheet music, and find that you would like it in a different key, please let me know via the contact form (on the homepage) which key you would like it in (or the highest or lowest note you can reach), and I will resend it in that key.